We pass on your electricity to you at the price at which we bought it. The purchase price consists of the exchange electricity price, taxes and levies and certificates.

These are fees for the transport and distribution of energy and the associated services; certain state taxes are levied with the network charges.

In order to be able to supply end customers with electricity, the responsible network operators often have to lay cables above and below public places. Since these spaces are owned by the cities and municipalities, they receive funding from the network operators.

A tax on energy consumption regulated by the Electricity Tax Act / Energy Tax Act

Covers the risks of connecting offshore wind farms to the power grid; The resulting burdens are passed on to end consumers nationwide

Promotes the resource-saving simultaneous generation of electricity and heat. The burdens resulting from the Combined Heat and Power Act (KWKG) are passed on to end consumers nationwide

In order to ensure better grid stability, providers of so-called switchable loads refrain from supplying electricity if this is temporarily not available. In order to remunerate them, the transmission system operators pay a certain amount of money, which is passed on to the end users.

Because transmission system operators are obliged to reimburse the downstream operators of distribution networks for lost revenue, these are passed on to end users as a surcharge on the network charges. This lost revenue results from the fact that certain end users have the opportunity to receive reduced network charges from the local network operator.

SLP = Standard Load Profile

No. We do not work with a fixed price, but with a dynamic working price, which results from the moving average price.

Of course, we always calculate the working price on the basis of the planned electricity consumption - if this is correspondingly high, we will of course adjust the price so that DE PLIETSCHE STROOM is also attractive for commercial and large customers. We look forward to your inquiry

Our offer applies to the entire district of Schleswig-Flensburg, Flensburg, Lübeck and many other communities in Schleswig-Holstein. And DE PLIETSCHE STROOM is also available nationwide. You can find all the information on our tariff calculator. Your location not listed? Then feel free to contact us via our contact form. We look forward to you!

This is usually due to the basic price for the network fee, which varies depending on the region. Unfortunately we have no influence on this.

Not in the regulatory sense, the regulation prohibits the transfer of the green property via §80 EEG, since otherwise it would be double marketing according to the regulation. All of our generators are plants that are subsidized by the EEG. Therefore, we can only map the green property through additional certificates.

No problem! If you have a cancellation confirmation from your previous supplier (also in the case of a special termination), please select "New move" in our portal and enter the date 1 day of your confirmed contract end as the desired start of delivery.

Basically, one can say that changing providers is now done quickly and without complications. This does not require any technical work or lengthy correspondence. As soon as you commission us as your new electricity supplier, we will terminate your old contract in good time and ensure that you can use DE PLIETSCHE STROOM as quickly as possible.

The Energy Industry Act stipulates that the change may only take 3 weeks once we have reported you to the local network operator. The delivery of DE PLIETSCHE STROOM can then start on any day of the week.

Yes, provided you (and not your landlord) are the contractual partner of the previous electricity supplier. In this case, you do not have to inform your landlord about the change.

Yes, at the end of the existing electricity supply contract you can cancel and switch to a new electricity supplier. In this case, too, as your new electricity provider, we will take care of all the switching formalities for you. The grid operator remains the customer of the solar power fed into the grid and, according to the EEG, is obliged to pay for it according to the feed-in tariff valid on the date of commissioning.

No, the Sörup municipal utility will automatically take care of that for you.

No, the uninterrupted supply of electricity is legally guaranteed in this case.

No.

Yes, even with a heat pump, you can easily switch suppliers.

You can switch electricity providers as soon as the contract period with your current provider allows it. The term of the contract is usually based on the type of your electricity supply contract, ie whether you have concluded a basic supply or a special tariff. We will be happy to check this for you, just send us your contract.

Of course, as a private consumer, you have a right of withdrawal within the withdrawal period. Further information on revocation and a sample revocation form can be found here -> Revocation

That depends, among other things, on how big your household is, how many people live there and how high the estimated annual electricity consumption is. There are guidelines for this estimate, which we use as a guide when calculating your down payment. And of course we adjust the down payment to the actual energy requirement after an annual bill.

In such cases, we grant our customers a special right of termination. You can find details on this in your electricity supply contract.

The installments are paid monthly, the end-of-year statement is paid once by bank transfer or SEPA direct debit.

Clearly: No, and that's a good thing!

No, we do not have an office in Sörup. This allows us to keep our prices low. Our customer service will be happy to help you with any concerns Monday to Friday from 8 a.m. to 5 p.m. on 04635/9969790. You are also welcome to use our contact form

We are available to answer any questions you may have by telephone on 04635/9969790.

By popular request, we are currently working on developing a customer portal for our customers. Since there are different providers and options, we haven't decided yet. As soon as we find a way, we will let you know. Until then, our customer service will be happy to help you in all matters on 04635/9969790.

You are welcome to adjust your monthly payment by telephone on 04635/9969790. Or you can use our form (discount adjustment)

For a quick and easy termination of your contract, simply use this link. Please have your customer number and your meter number/contract number ready.

In the event of a line fault, please contact your responsible network operator and keep a safe distance from the danger area.