If you conclude the supply contract mainly for purposes that cannot be attributed to either commercial or self-employed professional activity, you have a right of cancellation in accordance with the following cancellation policy.
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract was concluded. In order to exercise your right of withdrawal, you must inform us - Gemeindewerk Sörup GmbH, Schleswiger Straße 3, 24966 Sörup; Telephone: 04635/9969790, e-mail: kundenservice@gemeindewerk-soerup.de by means of a clear statement (e.g. a letter sent by post, telephone call or e-mail) of your decision to withdraw from this contract. You can do this for it Sample cancellation form use, but is not mandatory. You can also electronically fill out and submit the model revocation form or any other clear statement on our website using the contact form with the subject Revocation. If you make use of this option, we will immediately send you (e.g. by e-mail) confirmation of receipt of such a revocation. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract.
For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. If you have requested that the delivery of electricity should begin during the cancellation period, you must pay us a reasonable amount that corresponds to the proportion of the work already performed up to the point in time at which you informed us of the exercise of the right of cancellation with regard to this contract delivery compared to the total scope of the delivery provided for in the contract.
We have received your revocation!
It is a pity that we could not convince you of our offer. If your revocation takes place within the period of 14 days from the order, we will implement your revocation. You will receive a confirmation from us separately by email.
We want to improve, so it is a matter of the heart for us to find out why you want to leave us before the delivery. So please give us a call on 04635/9969790 so that we can find out your reasons.
Your customer service team from
Municipal utility Sörup GmbH
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